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The Clifton Shanklin Isle of Wight hotel sea views

Disabled Access Statement

A PERFECT ESCAPE - AND SPECTACULAR TOO.

The Clifton is perched high on the cliffs, overlooking sparkling blue waters and out to Culver Cliffs.

We warmly welcome all of our guests to The Clifton. However due to the historic nature and inherited design features of the building we are aware that some of our guests need as much information about our facilities as possible, in order to ensure it is suitable to make their holiday the perfect experience.

Pre-arrival

For assistance or further information please contact the hotel reception.

Shanklin Old Village is approximately ½ mile away.

The nearest bus stop is approximately 200 yds away, while Shanklin Bus Station is approximately ½ mile away. Shanklin Rail Station is approximately a mile away.

We use reliable local taxi firms and would be happy to make any arrangements upon your request.

Arrival and car parking facilities

The main entrance has a ramped access and opens into the reception area.

We have one disabled car parking space next to the entrance with approximately 15 other spaces in our car park. The car park slopes down from the car park entrance to the main door.

We are more than happy to help you with your luggage should you require it.

Reception and public areas

All ground floor facilities are on one level, and well lit, Carpeted reception and bar, wooden floor in the Bistro with Persian rugs.

The reception desk is 108cm tall, however all reception staff will be more than happy to come to you should it be too high.

We have a lounge situated by reception on the ground floor, with a snug area near the bar. Each is well lit and carpeted.

Public WC's

There are toilets situated in the reception area, including a disabled toilet, all have level access.

Bistro and Snug Bar

Both the Bistro and the Snug Bar are easily accessible on one level with the exception of threshold steps of two inches in height. There is a flat screen TV in the Snug Bar.

The outside decked seating area has level access from the Bistro, with a slight ramp from the reception area. Full waiting service is provided in the Bistro and on the decking for all food.

Breakfast is buffet for cereals, yoghurts, fruits, freshly baked pastries and juices with waiting service for all cooked food and hot drinks, however all of our staff are happy to assist wherever we can upon request.

Gluten free cereal and soya milk are provided at breakfast, all other dietary requirements are catered for provided sufficient notice is provided at booking.

Laundry

The Clifton does not operate a laundry service, although we have facilities to dry wet clothing. A serviced launderette is less than ½ mile away.

Outdoor facilities

Our garden overlooking the sea is accessible from the decking via 4 steps. There is then level access from the garden to the coastal path.

Bedrooms

There are 16 bedrooms available on four levels, with a total of 13 steps to the first level, 4 from first to second, 13 from second to third, and 5 from third to fourth. No bedrooms are on the ground floor. The Clifton does not have a lift.

All rooms are carpeted with even floors to all rooms.

T.V remotes are available in all rooms as is a hospitality tray.

All bedrooms have en-suite bathrooms. Grab rails are available in some bathrooms

Most rooms have a walk-in shower. Some rooms have a standard height bath with shower over.

Additional information

Our premises are totally non-smoking, however we invite smokers to enjoy our garden area with provided ash trays.

Pets of any description are not allowed in The Clifton. Guide dogs are welcome.

As The Clifton is relatively small with no suitable facilities only children 10 years and over are welcomed as guests.

Wi-Fi is available throughout the hotel.

Mobile phone network coverage and 3G is patchy throughout the hotel.

A selection of Isle of Wight Information is available in the residents' hallway.

Although we have tried to be as accurate and include as much detail as we can in our Access Statement, we are always happy to give information on any aspect of the hotel if this statement does not answer your particular query.

The Clifton
1 Queens Road,
Shanklin,
Isle of Wight,
PO37 6AN

Tel: 01983 863015
Fax: 01983 865911
Email: reception@thecliftonshanklin.co.uk

VAT Reg No. 114 1868 29

Shanklin Isle of Wight hotel